LAFCU’s technology on display at new St. Johns Branch open house
Wednesday, June 24, 2015
LAFCU’s technology on display at
new St. Johns Branch open house
Interactivity explored, $5,000 donated to spray park fund
ST. JOHNS, Mich. – Technology took center stage at the recent open house of LAFCU’s new St. Johns branch as attendees participated in demonstrations of some of the advanced member service options available via state-of-the-art technology.
“The eyes of the nation’s largest providers of financial service technology are watching what we do here in St. Johns,” said Patrick Spyke, executive vice president of LAFCU. “We have partnered with companies like NCR to be on the forefront of developing services that are more accessible, convenient and efficient in order to better meet member needs.”
The technology on display included two interactive teller machines (ITMs) and LAFCU’s Smart Office.
The ITMs, both located in the drive-thru lanes, blend ATM technology and face-to-face teller interaction via a video screen. They provide a more personalized interaction in which the video-access tellers can respond to the individual member’s needs.
Inside the new St. Johns branch, a member service office is equipped as a LAFCU Smart Office. It has the technology that enables members to virtually and securely interact with LAFCU financial specialists located off-site.
Support for the community
The open house also provided LAFCU officials the opportunity to present a $5,000 donation to the City of St. Johns to help fund a proposed community water spray park.
The credit union and its employees annually assist many community organizations through donations and volunteer time in fulfillment of LAFCU’s longstanding ‘people helping people’ mission.
The St. Johns branch is open Monday-Friday, 9 a.m. to 5:30 p.m., and Saturday, 9 a.m. to noon. It is located at 2317 S. U.S. Highway Business 127, also known as Old U.S. Highway 27, between Townsend and Parks roads. Members also have access to two LAFCU ATMs in St. Johns. One is in the drive-thru lane at the new branch location and the other is located in the Kroger’s store.
Chartered in 1936, LAFCU is proud to be mid-Michigan’s credit union, serving the counties of Barry, Calhoun, Clinton, Eaton, Gratiot, Ingham, Ionia, Jackson, Livingston, Montcalm and Shiawassee. A recipient of the Dora Maxwell Social Responsibility Award, LAFCU takes pride in bringing value to the financial lives of its members, neighbors, families and community. Offering a comprehensive range of personal and business financial products, LAFCU provides services that include checking and savings accounts, auto and mortgage lending, business accounts and business lending. LAFCU serves nearly 60,000 members, holds nearly $600 million in assets, and maintains nine locations throughout Greater Lansing and the counties of Clinton and Shiawassee. Anyone who lives, works, worships or attends school in its designated counties is eligible to join. Members enjoy benefits, such as lower interest rates on loans, higher yields on savings, insurance discounts, preferred seating for LAFCU-sponsored events, and access to 28,000 surcharge-free ATMs through the CO-OP ATM network. LAFCU supports and enriches mid-Michigan by donating funds and employee volunteer hours to many organizations and causes. To learn more about LAFCU, please call 517.622.6600 or find us online:
· Website: www.lafcu.com
· Facebook: www.facebook.com/LAFCU
· Twitter: @LAFCULansing
# # #
LAFCU 1 – Facilitated by the Clinton County Chamber of Commerce, the ribbon cutting for the new St. Johns branch included local officials, community members, branch staff and other LAFCU representatives.
LAFCU 2 – Don Stevenson, of Perrinton and a 35-year member of LAFCU, withdraws money during a demonstration of an interactive teller machine by a LAFCU ITM service representative, on screen, and Kelli Ellsworth Etchison, LAFCU vice president of community and business development.
LAFCU 3 – LAFCU credit committee members John A. Lewis and Martin Butler observe a demonstration of LAFCU’s Smart Office by a LAFCU senior member service representative, on screen, and Brian Wixon, LAFCU chief information officer.