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Clark Hill Recognized for Client Service Excellence in National Ranking by BTI

Wednesday, February 03, 2016   (0 Comments)
Posted by: Eric Dimoff
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National consulting firm BTI has recognized Clark Hill as a leader in client service among more than 600 corporate law firms evaluated, Clark Hill CEO John Hern announced today. BTI ranked Clark Hill in the top 100 firms in the United States.

BTI uses 17 objective ranking factors to assess exceptional client service, including the firm's collective legal skills, anticipation of client needs, innovative approach and breadth of services. The BTI ranking is widely recognized within the legal community as the preeminent barometer to assess how law firms compare in client service delivery.

Clark Hill was recognized in the following categories:

  • Client focus
  • Commitment to help
  • Understands the client's business
  • Quality products
  • Provides value for the dollar
  • Meets core scope
  • Keeps clients informed
  • Deals with unexpected changes
  • Handles problems
  • Breadth of services
  • Unprompted communication
  • Brings together national resources
  • Anticipates the client's needs
  • Innovative approach

"At Clark Hill, we are committed to being 'all in' for our clients. It is engrained in our culture," Hern said. "This most recent BTI ranking underscores that we are delivering on that promise and we continue to put client service at the forefront of our legal practice," he added.


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