You shouldn’t have to think about your safety while you or your loved one is receiving care at a hospital. That’s why McLaren Greater Lansing is adding to its already robust safety measures with new policies and procedures to help everyone on its campus.
Patients can take comfort in newly added ceiling tiles that remind them to call for assistance rather than trying to get out of bed on their own. The phrase “call don’t fall” is prominently displayed above a patient’s bed so they can see it and remember to page their care team first in order to stay safe.
New placemats are being used throughout the hospital that signify a patient’s food allergies. Food and nutrition staff have implemented red placemats to show that a tray of food is going to a patient who has special dietary needs from a food allergy. The simple reminder from the placemats was recently recognized during a rigorous on-site review from the Joint Commission as a practice that is being considered for recommendation to other hospitals.
Additional security policies are also being added result of thorough planning from McLaren’s Safe Together task force, which brought together hospital leadership to consider new and innovative policies to increase safety while allowing patients to access the quality health care they need.
McLaren Greater Lansing is rolling out new signs in each room that give clear guidelines to caregivers, patients, and their families on acceptable language and policies for recording and taking photographs inside the hospital. The signs also detail the measures that can be taken if the expectations that are used to create a safe environment are not followed.
Security staff will also be increased during specific hours in order to ensure that there is an officer present at a central entrance point. In order to do this, the emergency department entrance will be the only point of entry from 8 p.m. to 4 a.m. During this time, all visitors will check in with security staff and receive a badge that shows the room number they are visiting. Visitor bags will be searched, and patients’ bags may be searched at the request of emergency staff.
McLaren Greater Lansing also has a dedicated K9 officer that can handle a variety of situations along with his handler. The three-year-old German shepherd named Scout can be a comforting presence for patients or staff who need a calming moment, or he can act as a mitigating force if necessary, to keep everyone at the hospital safe.
“The safety of our patients, visitors, and staff is our top priority,” said Kirk Ray, McLaren Greater Lansing President and CEO. “We’re proud of the commitment our staff has made through the Safe Together task force.”
About McLaren Greater Lansing
McLaren Greater Lansing and McLaren Orthopedic Hospital operate the region’s most distinguished cardiovascular and orthopedic surgery programs that—together with McLaren Greater Lansing’s oncology, women’s care, and wide-ranging diagnostic, therapeutic, and surgical services—consistently lead in clinical quality and efficiency. The hospitals are part of McLaren Health Care, mid-Michigan’s largest health care system. Visit mclaren.org/lansing.
About McLaren Health Care
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a fully integrated health network committed to quality, evidence-based patient care and cost-efficiency. The McLaren system includes 14 hospitals, ambulatory surgery centers, imaging centers, a 490-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 620,000 lives in Michigan and Indiana, home health and hospice providers, retail medical equipment showrooms, pharmacy services, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Barbara Ann Karmanos Cancer Institute, one of only 49 National Cancer Institute-designated comprehensive cancer centers in the U.S. McLaren has 26,000 employees and more than 85,500 network providers. Its operations are housed in more than 350 facilities serving Michigan and Indiana.