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Indian Trails: Among the Best in the U.S. for Safe Driving

Saturday, June 1, 2019  
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Indian Trails, Inc., continues to rank among the top seven percent of transportation companies nationwide for safe driving. That’s according to the latest data from the Federal Motor Carrier Safety Administration.

FMCSA is the agency within the U.S. Department of Transportation responsible for regulating some 513,000 truck and bus companies across the country. It aims to reduce crashes, injuries, and fatalities. It does so partly by collecting information on each company via three million+ state and federal roadside inspections per year.

Inspectors look for violations involving unsafe driving, vehicle maintenance, driver fitness, etc. One serious violation can result in a driver or vehicle being ordered “out of service,” a pattern can bring increased scrutiny of the company — or an order to cease operations.

Indian Trails’ “out of service” rate after 193 inspections over the past two years stands at 2.2 percent for vehicles (versus a national average of 20.7 percent), and zero percent for drivers (compared to the national rate of 5.5 percent). Moreover, on a scale of 0-100, where zero indicates the safest, Indian Trails’ “on-road performance” score is 1.17 percent.

Meet Indian Trails Two-Million-Mile Safe Driver

Phillip “Al” Kline is one of 30 elite Indian Trails drivers who’ve received a Million-Mile Safe Driving Award for going the distance without an avoidable accident. It’s an award the company began in 1989 and he first achieved in 1998.

Moreover, Al has since received a second Million-Mile Award, making him the only driver in Indian Trails’ 109-year history to do so. For perspective, 1 million miles equates to 40 trips around the Earth. For drivers, it means averaging 50,000 miles annually for 20 years.

As part of its recognition of his accomplishment, Indian Trails treated Al and his wife to an all-expense-paid cruise of the Bahamas. “It was the trip of a lifetime,” he says. And richly deserved. He’s been with the company since 1976, driving regularly scheduled routes in Michigan and neighboring states, as well as group charters throughout the U.S. and Canada.

Five New Coaches for Charter Groups

Indian Trails, Inc., recently invested more than $2.5 million in five new motorcoaches for the comfort and safety of charter groups. The deluxe vehicles are full-size 2019 Prevost H3-45s that can carry up to 56 passengers each. They ensure that the company’s fleet remains the newest and largest in Michigan.

Among the comfort features of the coaches are reclining seats with headrests and footrests, individual overhead climate controls and reading lamps, outlets for charging mobile devices, free WiFi, a DVD player with HD color monitors and a premium sound system, on-board lavatory, overhead storage racks, and abundant space for luggage.

Safety features include anti-lock brakes, automatic traction control to aid drivers in bad weather, GPS tracking, three-point seat belts for each passenger, an engine fire-suppression system, backup camera, and a front-kneeling suspension to help passengers get on or off. The coaches exceed EPA standards with engine technology that cuts exhaust pollutants to near zero while achieving 240 passenger miles per gallon.

Why Tauck Partners with Indian Trails

Indian Trails provides charter bus service for many tour and vacation companies. One of its oldest partnerships is with Tauck Tours, which Travel + Leisure magazine has repeatedly named “World’s Best Tour Operator & Safari Outfitter” and “World’s Best River Cruise Line.”

A tourism pioneer based in Wilton, Conn., Tauck launched in 1925 and is still family-owned. It offers more than 140 tour packages across all seven continents of the globe.

Attention to detail is a Tauck hallmark. For each new tour package, the designer and other staff travel the whole itinerary — not once, but twice — to experience it as guests will. Along the way, they assess every aspect — hotels, restaurants, transportation, attractions, entertainers, etc.

“We’ve worked hard to establish an incredible reputation, so it’s important that everyone involved meets our brand standard,” says Valerie Dulin, product manager and tour architect.

That’s why Tauck has partnered with Indian Trails for decades on its summer tours of Michigan’s Lakes & Mackinac Island. “We look for exceptional service, quality of product, and high operational standards. Indian Trails has it all,” she says.

To learn more about Indian Trails, visit IndianTrails.com.

Click here to download the June edition of FOCUS.


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