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Auto-Owners Insurance Receives J.D. Power Regional Award

Thursday, July 17, 2014   (0 Comments)
Posted by: Michelle Rahl
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Contact: Andy Flanagan, (800) 346-0346 Ext. 1980,

ATTN: Business Editor


Auto-Owners Insurance Receives J.D. Power Regional Award

Highest in Overall Satisfaction for the North Central Region


Auto-Owners Insurance is proud to be recognized by J.D. Power for “Highest Customer Satisfaction Among Auto Insurers in the North Central Region,” which consists of Michigan, Indiana, Ohio, Illinois and Wisconsin.

Auto-Owners Insurance received this ranking in the 2014 U.S. Auto Insurance Study, which had 44,661 responses across 11 regions. The study measures customer satisfaction ratings for five factors: interaction, price, policy offerings, billing and payment, and claims.

“We could not be more pleased to receive this acknowledgement of our customers’ satisfaction for the service we provide,” said Jeff Harrold, chairman & CEO. “To be ranked highest overall in these five categories in such a large part of our operating territory is a great honor, and one that recognizes the tremendous work of our associates companywide as well as our loyal independent agents.”

Auto-Owners Insurance has provided the same high standards of service for 98 years. The company’s tradition of keeping the focus on serving the customer is how it has earned its reputation as the “No Problem”® people.  

Auto-Owners Insurance, a Fortune 500 company, sells its products solely through 6,200 independent agencies.  Auto-Owners is the 15th largest insurer in the country, based on written premium. Headquartered in the Greater Lansing Area, Auto-Owners Insurance employs more than 4,200 associates. The company comprises five property and casualty companies and a life company, and writes business in 26 states.


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