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BWL to Host Emergency Management Briefing

Monday, December 1, 2014   (0 Comments)
Posted by: Michelle Rahl
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For Immediate Release

Monday, Dec. 1, 2014

Contact: Stephen Serkaian,

517-702-6735, 517-881-4085


BWL to Host Emergency Management Briefing 

The Lansing Board of Water & Light will host a Metro-Lansing Regional Emergency Management Briefing tomorrow, Tuesday, December 2.  This briefing will provide an update, to both public and private sector partners in the Metro-Lansing area, on BWL’s ice storm communication and operational improvements and to begin the discussion of collaborative planning to develop a more disaster resilient community. BWL’s new emergency operations manager, Trent Atkins, will facilitate the group discussion at the REO Depot.

“This meeting will bring together emergency management officials from across metro-Lansing to begin work on a collaborative plan to create a disaster resilient community,” said BWL General Manager J. Peter Lark. “One of the many lessons learned from the ice storm was that we’re one community and having a united, regional emergency operations plan is critical to the health and safety of our citizens.  We hope that this will be the first of many meetings with this group.

“We’re not the same BWL as before the ice storm. We’ve made many improvements and worked hard to make sure customers get power back faster when there’s an outage,” said Lark.

The BWL has created more ways for customers to report their outage. In addition to the 877-295-5001 outage line, customers can report outages via the Outage Center with interactive outage map (, mobile app ( or soon-to-be-released text messaging service. Operational improvements include hiring more line and tree crews, including on-call outside contractors to respond during severe weather. The number of spotters and call center staff have also been increased.

WHAT:                  Metro-Lansing Regional Emergency Management Briefing

WHEN:                  7:30am – 8:30am, Tuesday, December 2

WHO:                    BWL General Manager J. Peter Lark, BWL Emergency Operations Manager Trent Atkins, CRT Chair General Michael McDaniel and regional emergency management officials

WHERE:               REO Depot, 1201 S. Washington Ave, Lansing


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