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The Conflict-Savvy Leader: How to Permanently and Painlessly Resolve Conflict

Friday, April 27, 2018  
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You may not know that 88 percent of employees report that their supervisors handle conflict poorly. Bridge the gap with our 1-day workshop, The Conflict-Savvy Leader, through Davenport University IPEx! Learn a proven, step-by-step process for permanently restoring collaboration between direct reports or other key members of your teams. 

After completing this course, you will be able to:

  • Transform attitudes of “us versus them” into a hardheaded search for solutions
  • React with confidence when individuals pressure you to take sides
  • Achieve lasting resolution despite conflicting accounts of past events
  • Shift the focus from who’s “right” to eliminating specific behaviors that are destroying collaboration

Turn blame into a shared responsibility for the future

Who should attend?

  •  Leaders, Managers, and/or Supervisors
  • Any professional interested in improving conflict resolution

About the Facilitator

We've teamed up with Anna Maravelas, president of Thera Rising and author of "How to Reduce Workplace Conflict and Stress" and the Employee Assistance Center to bring this 1-day workshop to Grand Rapids. Experts across industries recognize Anna for her ability to transform negative cultures into climates of respect, fiscal responsibility, and pride. The New York Times called her "The best source on workplace irritability and tension." Watch this video to learn more about instructor, Anna Maravelas!

The next session for The Conflict-Savvy Leader course is June 5, 2018 at the Downtown Grand Rapids location. If you are interested in learning more or registering, please visit davenport.edu/ipex/leadership#CSL or call Bethany DeVine at 616-233-2589.

 

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